![]() If option C is chosen, then a person’s User/Pass is requested and if successful, all machines are now deregistered and the user may now register this one. Deregister ALL so that you can then register this one. ![]() ![]() Please go to other machine and deregister one. If 2 are already registered then SU declares so and asks user to choose 1 of 3 options: A. If 1 or less are registered then SU increased counter by 1 and stores machine identifying info. SU checks to verify credentials are valid and if so then checks SU online registration database to see how many computers are registered. If no local license exists, it checks for an internet connection and if not found and the trial term is over, it quits.Īssuming an internet connection, it asks user for license credentials. If not, the user is notified this machine is no longer registered and proceeds to step 4. If an internet connection exists it checks to see if the unique machine ID is stored in the SU database. SU launches and checks to see if it has a locally registered license. And, wrapping up, given that there is a solution available from Customer Service, like Dan I don’t think the existing system is all that respectfully disagree.Ĭreating a much friendly registration system is actually a simple thought exercise, and one which many other programmers have successfully completed. It would seem logical that the uninstaller should inform Trimble that the copy is no longer in use, but that doesn’t address the question of what to do when the computer dies or if a user thinks that a full wipe will clear all entanglements. ![]() It would indeed be nice if a customer could deregister a computer themselves, though that opens a couple of issues: it would imply that SU must have an internet connection to run and must always “call home”, since otherwise there is no way to assure that a “dead” computer hasn’t simply been disconnected from the internet, and it would have to be done carefully to avoid potential issues with hackers and abuse. And although Dan is right that people who install software should read the material to know what they are getting into, sketch3d_de is also right that attitude keeps many people from doing so. John McC’s early post about contacting customer service is the only path forward once the machine is already dead or wiped. Strangely, I agree with almost all the contrary opinions given above. ![]()
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